Shipping policy

 

SHIPPING, DELIVERY & RETURNS

Greener Bark is based in Los Angeles, California, USA and ships orders across USA, Canada, and Internationally.

FULFILLMENT TIMES

We aim to get all customer and wholesale orders fulfilled and shipped within 1-3 business days.

UNITED STATES

Take advantage of a flat rate standard shipping fee of $5.99 US on your order or free standard shipping on orders $50.00+ US. Orders will ship by USPS, DHL, FedEx, or UPS depending on rates and destination.

CANADA

BC, AB, MB, NB, NL, NS, PEI, QC, SK, YK, NU, NT

Enjoy flat rate standard shipping fees on your order of $20.00 US or FREE standard shipping on orders $50.00+ US. Orders will ship by USPS, DHL, FedEx or UPS depending on rates and destination.

INTERNATIONAL

Our integrated shipping calculator will calculate the shipping cost of your order based on destination and package size so you get the best deal possible. If you would like your package to be trackable, please select a tracked package option at checkout.

CANADA + INTERNATIONAL ORDERS

Greener Bark is not responsible for customs fees, duties, taxes or delays for international orders. Any and all fees are the responsibility of the customer. Greener Bark cannot issue refunds if the customer refuses to cover all the customs fees of their order and the box is returned.

It is possible that a delay in your delivery could occur due to customs. If you did not select to have tracking on your order, there is unfortunately no way for us or you to see where the package is located or what customs office it is being held at. If you require tracking of your item, please ensure you choose a TRACKED international shipping option at checkout. 

Due to the Covid 19 pandemic, there may be unexpected delays in International and CAN deliveries. Unfortunately, this is beyond our control.